Terms of Service

Last updated: April 29, 2026

⚠ Alpha software notice

369 Wallet is currently in alpha. Releases under v1.0.0-alpha.x tags are pre-production software intended for testing and feedback. Do not deposit funds you cannot afford to lose entirely. Bugs, breaking changes, and unexpected behaviour are possible. By using the App during this phase you accept the additional risks that come with pre-release software.

1. Acceptance of Terms

By downloading, installing, or using the 369 Wallet mobile application (the "App"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the App. These Terms constitute a legally binding agreement between you and Alpsoft Inc. ("Company", "we", "us", "our").

2. Description of Service

369 Wallet is a self-custody cryptocurrency wallet application that allows users to manage digital assets across multiple supported blockchain networks. The App provides features such as sending, receiving, swapping, and staking cryptocurrency tokens. The list of supported networks may change at any time without prior notice.

3. Self-Custody and User Responsibility

369 Wallet is a non-custodial wallet. This means:

  • You are solely responsible for safeguarding your seed phrase (mnemonic recovery phrase), private keys, and any passcode used to access the App.
  • We do not store, have access to, or have the ability to recover your seed phrase or private keys. If you lose them, your funds cannot be recovered — by us or by anyone.
  • You are fully responsible for all transactions initiated through the App. Blockchain transactions are irreversible once confirmed.
  • You are responsible for verifying the accuracy of wallet addresses and transaction details before confirming any transaction.
  • You are responsible for the security of the device on which the App is installed. Using the App on a rooted, jailbroken, or otherwise compromised device materially increases your risk of loss.

4. Eligibility & Geographical Restrictions

You must be at least 18 years old (or the age of majority in your jurisdiction) to use the App.

The App is not available to persons or entities subject to sanctions administered by the United Nations, the European Union, the United Kingdom, Switzerland, the United States (including OFAC SDN list), or the Republic of Korea, nor to residents of jurisdictions where use of the App would violate local law. By using the App you represent and warrant that you are not such a person and are not located in such a jurisdiction.

5. Prohibited Uses

You agree not to use the App to:

  • Engage in any activity that violates applicable laws or regulations, including anti-money-laundering (AML), counter-terrorism-financing (CTF), and sanctions laws.
  • Conduct transactions involving proceeds of illegal activities or transactions designed to evade sanctions imposed by any of the bodies listed in §4.
  • Attempt to interfere with, compromise, reverse-engineer, or disrupt the App or its underlying infrastructure.
  • Use the App in any manner that could damage, disable, or impair the service.
  • Resell, sublicense, or commercially exploit access to the App without our prior written consent.

6. Third-Party Services

The App integrates with third-party services to provide certain features. The most relevant ones are:

  • Transak— fiat on-ramp (buy crypto with card / bank transfer). Subject to Transak's KYC and own terms.
  • DEX aggregators — cross-chain and on-chain swap routing and execution.
  • Everstake — staking-pool integration for select networks.
  • WalletConnect (Reown) — connection layer for third-party dApps.
  • Public blockchain RPC and price-data providers — for reading on-chain state and fetching market data.

We are not responsible for the availability, accuracy, or reliability of any third-party service. Your use of these services is subject to their respective terms and conditions and privacy policies. We make no representation as to the security, fitness, or legality of any third-party service in your jurisdiction.

7. dApp Connections & Smart Contract Interactions

The App allows you to connect to decentralised applications (dApps) and interact with smart contracts. We do not audit, endorse, or guarantee the safety of any dApp or smart contract. Approving a connection or signing a transaction from a dApp is your decision and your risk. Malicious or buggy dApps and smart contracts can drain wallets, exploit token approvals, or cause permanent loss. Always verify the dApp's identity and review what each transaction is actually requesting before you approve.

8. Intellectual Property

All content, trademarks, logos, and intellectual property displayed in the App are the property of Alpsoft Inc. or its licensors. You may not copy, modify, distribute, or create derivative works based on the App without prior written consent.

9. Disclaimer of Warranties

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE. WE MAKE NO REPRESENTATIONS REGARDING THE ACCURACY OR COMPLETENESS OF ANY PRICE DATA, TRANSACTION INFORMATION, OR OTHER CONTENT PROVIDED THROUGH THE APP.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ALPSOFT INC. SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF FUNDS, DATA, OR PROFITS, ARISING FROM YOUR USE OF THE APP. THIS INCLUDES, WITHOUT LIMITATION, DAMAGES RESULTING FROM UNAUTHORISED ACCESS TO YOUR WALLET, TRANSACTION ERRORS, BLOCKCHAIN NETWORK FAILURES, MALICIOUS dApps OR SMART CONTRACTS, OR USE OF THE APP ON A COMPROMISED DEVICE.

11. Risk Acknowledgment

By using the App, you acknowledge that:

  • Cryptocurrency markets are highly volatile and you may lose some or all of your investment.
  • Blockchain transactions are irreversible. Sending funds to an incorrect address may result in permanent loss.
  • Loss of your seed phrase or private keys results in permanent and unrecoverable loss of funds.
  • Smart contract and dApp interactions carry inherent risks, including bugs, exploits, malicious approvals, and phishing-style transaction prompts.
  • Regulatory changes may affect the availability or legality of certain cryptocurrencies or services in your jurisdiction at any time.
  • Pre-production (alpha / beta) features may behave unpredictably or change without notice.

12. No Financial Advice

Nothing in the App or on our website constitutes financial, investment, tax, or legal advice. The App is a tool for managing cryptocurrency assets and does not recommend, endorse, or suggest any particular cryptocurrency, token, or investment strategy. You should consult a qualified financial advisor before making any investment decisions. Any price data displayed in the App is for informational purposes only and should not be relied upon as the sole basis for any financial decision.

13. Regulatory Compliance

You are solely responsible for complying with all applicable laws and regulations in your jurisdiction related to the use of cryptocurrency, including but not limited to tax-reporting obligations, capital controls, virtual-asset-service-provider (VASP) regulations, and financial regulations. The availability of the App does not constitute an offer or solicitation in any jurisdiction where such use would be prohibited by law.

14. Forks, Airdrops, and Network Events

We are not responsible for the management, support, or claiming of tokens resulting from blockchain forks, airdrops, or other network events. The App may not support all forked chains or airdropped tokens. Any decision to support such assets is at our sole discretion.

15. Indemnification

You agree to indemnify, defend, and hold harmless Alpsoft Inc., its officers, directors, employees, and agents from any and all claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the App, your violation of these Terms, or your violation of any applicable law or regulation.

16. Dispute Resolution

Any dispute, controversy, or claim arising out of or relating to these Terms or the App shall be resolved through the following process:

  • Informal Resolution: The parties shall first attempt to resolve any dispute informally by contacting us at help@alpsoft.io. We will attempt to resolve the dispute within 30 days.
  • Arbitration: If informal resolution fails, any dispute shall be finally resolved by arbitration administered by the Korean Commercial Arbitration Board (KCAB) in accordance with its rules. The arbitration shall take place in Seoul, Republic of Korea. The language of arbitration shall be Korean or English.
  • Class Action Waiver: You agree that any dispute resolution proceedings will be conducted on an individual basis and not as part of any class, consolidated, or representative action.

17. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

18. Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and Alpsoft Inc. regarding the use of the App and supersede all prior agreements and understandings, whether written or oral.

19. Modifications to Terms

We reserve the right to modify these Terms at any time. Updated Terms will be posted on our website and within the App. Your continued use of the App after any changes constitutes acceptance of the revised Terms.

20. Termination

Since 369 Wallet is a non-custodial wallet, you may stop using the App at any time. Your assets remain accessible through your seed phrase on any compatible wallet. We reserve the right to discontinue the App, restrict access in specific jurisdictions, or remove features at any time without prior notice.

21. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of Korea, without regard to its conflict-of-law provisions.

22. Contact

If you have any questions about these Terms, please contact us at: help@alpsoft.io